(This new person was hired via a grant to employ senior citizens.
And then, they complained about how hard the job was and how terrible the newfangled computer was, and basically, they were really bad at the job. The person who replaced her refused to even read Mom’s guide - threw it away, even. (She was even on the board for a time.) She got to a point where she wasn’t going to be as involved in day-to-day things, so she typed up a basic guide for how to do Computer Things on the ancient PC they used - file organization, how to find what you’re looking for, how to format file names, how to do various forms, etc. My mom used to volunteer for a local non-profit. All the helpful tips in the world won’t help the person who refuses to use ’em.
